Terms of service

Payment Validation

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment, then we will notify you by email and we will not dispatch the order. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by contact luke@finniestonclothing.com

We reserve the right to refuse any order.

If there are any issues with your order we shall contact you via the contact information you have provided.

Trade Description

We have made every effort to ensure photography, description and details are correct and accurate. However, slight differences in colour and texture may occur and manufacturers’ specifications may change slightly on garments. Please note all measurements are approximate.

Customs, Duties and Taxes

Customer's ordering from outside the United Kingdom will receive a 20% VAT discount on their order. Depending on the value of your order, your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the recipient to cover these costs. Unfortunately, these charges are out of our control and tend to vary from country to country so we’re unable to predict what your particular charges may be.

If you have any further queries please use our “Contact Us” form ensuring you state your Name, Email Address and Order Number.

For more accurate and current information, we suggest contacting your local customs office who will be able to explain a breakdown of your duties.

Customers must take full liability for parcels returned to us due to unpaid customs charges and should expect to have postal charges, return shipment costs, customs charges and handling deducted from any refund due.

Newsletter Subscriptions

We will use our newsletter to inform you occasionally of new products, promotions, and seasonal sales. If you decide to cancel your subscription to our newsletter, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the mailer, or contacting luke@finniestonclothing.com

We aim to send content that is suitable and engaging, your email address will never be passed on to a third party.

SMS Subscriptions

We will use SMS notifications to inform you occasionally of new products, promotions and season sales. If you decide to cancel your subscription to our SMS service, you can unsubscribe at any time by replying 'STOP' to any of our SMS communications, or contacting luke@finniestonclothing.com

We aim to send content that is suitable and engaging, your email address will never be passed on to a third party.

Contact Us

If you have any queries regarding product information, feedback or any other questions please email our Customer Support at luke@finniestonclothing.com